You have just bought a product from an online
vendor. Upon receiving the product, you
notice a defect. You decide to look over
the vendor’s return policy. Much to your
chagrin, it appears to be missing. So,
you decide to send the vendor an email for a refund. Please follow the instructions below for your
first 2020 prompt:
Answer these three questions:
1. Please
provide a brief narrative for this product. What did you buy and what was wrong with it?
2. Please name
your product’s context of use.
3. Who would be
the primary, secondary, and tertiary reader of this email?
Below, write a brief email explaining the defect and
asking for a resolution. (Remember, politeness counts).
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